Delivery

At Green Leaf Monkey we are proud to offer FREE delivery on all our products.  All of our products are dispatched direct from the supplier so that we can offer you to lowest price possible avoiding fees for storage and distribution.  

As a result delivery times can take a bit longer - up to 40 days days depending on the product however in the past month the average delivery time across all products was only 14 days.  We can promise you that the products will be worth it.

Please consider any local holidays that may also impact delivery times as well as additional safety measures that many countries have put in place due to Covid-19.

On receiving you order it can take around 48 hours to fulfill the order before it is dispatched.    

Track Your Order:

On dispatching your order we will send you an e-mail confirmation which will include a tracking number.  This number can be used to track you order.

Wrong address disclaimer:

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at support@greenleafmonkey.com if you believe you have provided an incorrect shipping address.

Returns:

By placing an order on Green Leaf Monkey, you are responsible for the cost of return shipping back to Green Leaf Monkey. Please refer to our returns policy for further information on how to make a return.

Lost/Stolen Packages:

Green Leaf Monkey is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier.  If you have any further questions on how to do this please reach out to our customer support team at support@greenleafmonkey.com.